Frequently Asked Questions
Managed IT Services
Why DBZeus IT Managed Services?
With over 5+ years of experience, DBZeus Managed IT Services has been able to navigate the ever-changing world of IT by being able to keep ahead of the curve and retool. Our clients have benefited from our best-in-the-industry and next-generation solutions, as we deliver on time, on budget and with your business goals in mind.
Why do you need a managed IT Services provider?
In today’s interconnected and fast-paced world, IT is an essential part of business. Businesses of all industries and sizes must be able to be manage their IT requirements if they want to improve efficiency, reduce costs and streamline workflow. If IT is not a core competency of your business, then you need a reliable IT partner to manage the highly complex and fast-moving world of IT.
How does DBZeus Managed Services work?
When engaging a managed service provider, you do not relinquish overall managerial control and responsibility for the IT operations being outsourced, and thus remain accountable. Plus, you get to choose exactly which services you want managed externally, and which ones you’ll keep working on in-house.
The MSP will handle the often time-consuming, complex, repetitive, and arduous work involved. Outsourcing to a managed service provider is becoming a growing trend in business as more and more companies come to realize the benefits of moving many of their day-to-day operations to a third party.
What industries we serve?
We serve industries of all sizes, but especially small-to-medium sized businesses (SMBs) in the legal, healthcare, non-profit, financial, energy, governmental, education and other professional services. Our typical client has between 10 – 200 end users.
What if you already have an Internal IT department?
Of course. We have worked with numerous internal IT departments on a project-bases or in managing day-to-day operations. We work well with others, we promise.
What is our response time?
We try to resolve issues as soon as possible. Our help desk is always available and depending on the severity of the issue a client is facing, we ensure fast response times. Our goal is to meet your IT needs and build a proactive, robust and smart IT infrastructure that will minimize disruptions and downtime
Database Security Assessments
What is Database Security Assessment?
DBZeus Database Security Assessment is an built-in approach which presents systematic and proactive security to the database. DBZeus penetration trying out eliminates the risk associated with each internet and database particular assaults and helps compliance with applicable standards, laws & regulations. We leverage an open-source or business database vulnerability evaluation tool along with manual testing to find out the recognized database protection vulnerabilities. DBZeus database security testing is completed to stop undesired records disclosure and information modification, while making sure the availability of the imperative service.
Custom Software Development
What does custom software cost?
The cost of your new software will depend on its complexity, the systems to be integrated and the support needed. We are happy to discuss your requirements and provide a detailed quote.
Do we need to have a meeting to discuss my software needs?
Most of the time, a meeting isn’t necessary and the work is completed with discussions over skype, call, or email. However, sometimes it’s useful to visit your location and sit across the table to analyze your infrastructure in person. We upload our work to a private web server that only clients can access. We then work with you to discuss the site and review changes. The software is not launched until it looks and functions exactly as you want it to.
How shall I be confident of the quality and reliability?
We use the Agile scrum development methodology to ensure high quality and quick RIO. We have formal processes to keep quality under tight control, including design walk-throughs and periodic code reviews. It is important for us to be right the first time, and we firmly believe that every software we develop will be able to meet your vision.
How can I help to receive a project quotation in the shortest time possible?
Preparing detailed requirements will help our developers to understand your vision entirely, and help us to give you an accurate quote. It is ideal to make user stories, where you explain the function and the end result you are expecting.